Welcome to Stivers Ford of Birmingham

They were nice and welcoming. Took some negotiating with the sales manager and finance manger but was able to come to an agreement. Cons are the vehicle having over 2k miles brand new and we were at the dealership a total of 7 hours.

Keeman made it happen!!!

Everyone was nice warm and professional. Service was performed in a timely manner . The service area was very quiet and comfortable

Late Saturday afternoon, February 8, 2025, my wife and I were stranded at a Flying J truck stop at the I-75 and I-20 split on the north side of Birmingham, AL in a broken-down 2013 Ford F150 with 351,000 miles on it. Compounding the problem, we had a boat in tow that we had purchased earlier in the day in Decatur, AL, and were on the way back home to Macon GA, 250 miles away. With my Coverage, AAA would tow our truck but would not tow our boat. We searched the internet to find the nearest Ford Dealership which was Stivers Ford dealership approximately 9 miles from where we were stranded. I called Stivers Ford (Jackson Willis) at 5:20 PM and explained our situation to him. Jackson said they would certainly help us out and he and Eddie Johnson came to our location in a new F250, and hauled us and our boat to their dealership, and AAA towed our broken-down truck to the dealership. Stivers Ford was scheduled to close at 7:00 PM, but 6 of their employees (Jackson Willis, Eddie Johnson, Avery Blackall, Joseph (Joey) Rigsby, Blake Lawson, and Asher Shurafa) stayed 4-5 hours past closing time, helping us to purchase a new truck. This was an exceptionally difficult transaction, as we were from out-of-state, and banks were all closed, but the Stivers’ team worked with us, arranged for financing, and we were able to finalize the purchase of a new F250 that night, and get back on the road around 11:30 PM CST, arriving home in Macon, GA at about 4:15 AM EST. We’ve never experienced, or even heard of, the type of exceptional service and sacrifice the Stivers’ team performed … simply amazing and well beyond what anyone could reasonably expect! (As a side note, it was Jackson Willis’ birthday) Thank you all very much! Jim & Diane Garrett

Ed with the mobile service department is always on the ball. Easiest way to get service done.

Awesome!! If I have problems again with my old truck will definitely give them a call!!

Had an awesome experience...

My 5-star rating is because of the service manager, Danielle. I am in sales and understand the value of meaning what you say and being committed to a favorable outcome. As well, I have gone to several Ford dealerships in the Birmingham area, and it was because of bad experiences that brought me to Stivers. Not knowing what I would receive, I commend Danielle for not only getting the job done but being honest with, delivering timely feedback, and ensuring I was satisfied with my results. Thus the rating goes to her, the mechanic, and her team. Should anything happen in the future with my car, it will be Danielle that I will contact first. Job well done! She helped increased my trust in “car dealerships.”

Great experience, super helpful people. Tended to questions well, and knew what they were talking about.

Jackson, Eddie and several other Stiver’s Ford staff went above and beyond the call of duty to help us in an emergency situation on Saturday, 2/8/25. Several staff members stayed several hours past closing time to assist us in purchasing a new F250 after our F150 truck with 351,000 miles and with boat in tow, finally broke down on I-65 at I-20 interchange. The folks are the best of any dealership I’ve ever experienced! Thank you for all of you working with us a getting us back on the road! Jim & Diane Garrett

very easy people to deal with.they listened to what i wanted. and made it happen

very nice informative proplenever seemed to be in a hurry or acted inpatient with my redults

Brandon did an excellent job keeping me informed on my repairs. As well as, providing quotes for the work.

Ralph was very courteous and helpful servicing my Mustang Mach E. Clean, efficient dealership with friendly staff

Blake Lawson and Ross were fantastic. Awesome place and staff

Communicated well during the repair process. Made sure the third party warranty company covered the repairs.

Our Sales Rep Joey was great took us in and was straight to the point! Great experience!

The work was done to my satisfaction and with customer service that was above and beyond.

Good customer support and very quick service response with the customer for the service that's done

Keeman was very helpful.

Great team. Really enjoyed my buying experience. They made the whole buying experience worth my team.

Purchased a vehicle there and I also use the Quick Lane Oil Change.

Fast service and complimentary car wash with oil change.

Convenient and on time. Easy to schedule.

Keeman poindexter was great on getting us in and out with a new purchase